Thinking beyond the process
Perspectives.
Notes on Finance Transformation, operating models and the decisions that shape how businesses work.
The questions behind the work
Better questions. Clearer operating models.
This is a space for practical thinking on process design, governance, Shared Services and the possibilities of AI and automation. Each Perspective explores one question worth taking back to your business.
Governance · 4 min read
Who owns the process when everyone owns a piece?
Every team can meet its targets while the end-to-end process still fails. The missing link may be a decision nobody owns.
Process design · 4 min read
Your process may not need automation. Yet.
A faster workflow can still carry the same friction. Before choosing the technology, five questions can change what you decide to automate — and what you choose to remove.